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Contact Us

  • Magellan Pharmacy/PDL Call Center: (800) 424-7895
    • Pharmacy Support — Speak "Pharmacy"
    • Prescriber Support — Speak "Prescriber"
    • Beneficiary Support — Speak "Member"
    • Web Support — Speak "Prescriber" or "Pharmacy," then speak "Web Support"
  • Magellan Fax Number: (800) 424-7976
  • PDL Fax Number: (800) 424-5739
  • Call Center hours are Monday — Friday 8AM — 5PM CST excluding state holidays.
  • Web Support hours are Monday — Friday 7AM — 7PM CST.
  • Mac Support